Privacy
Policy

1. Who We Are

LM Flooring is a sole trader business operated by Leon Murphy, based in Ashford, Co. Wicklow, Ireland. We provide flooring supply and installation services including carpets, wood flooring, vinyl, SPC flooring and artificial grass. You can contact us at:

• Email: info@lm-flooring.ie
• Phone: 086 190 0380
• Address: Ashford, Co. Wicklow, Ireland

2. What Personal Data We Collect

We collect personal data in the following ways:

• Contact form: When you submit an enquiry through our website, we collect your name, email address, phone number, the type of flooring you are interested in and any message you provide.
• Direct contact: If you call or email us directly, we may retain records of that communication.
• Cookies: Our website uses cookies as described in Section 6 below.

3. How We Use Your Data

We use the personal data you provide to:

• Respond to your enquiry and provide quotations
• Arrange site visits and measurements
• Communicate with you throughout the project
• Issue invoices and process payments
• Comply with our legal and regulatory obligations

We do not use your personal data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties for commercial purposes.

4. Legal Basis for Processing

Under the GDPR (General Data Protection Regulation), we rely on the following legal bases:

• Contract performance: Processing necessary to provide the services you have requested.
• Legitimate interests: Responding to enquiries and managing our business operations.
• Legal obligation: Retaining financial records as required by Irish law.
• Consent: Where you have given explicit consent (e.g. cookie acceptance).

5. How Long We Keep Your Data

We retain personal data only for as long as is necessary for the purposes outlined above. Enquiry data is typically retained for up to 2 years. Financial and transactional records are retained for 7 years in accordance with Irish Revenue requirements.

6. Cookies

Our website uses only essential cookies — small text files stored on your device that are strictly necessary for the website to function correctly. We do not use advertising, tracking or analytics cookies.

• Essential cookies: Used to remember your cookie notice preference so it is not shown on every page visit. No personal data is transmitted to us as a result of these cookies.

You can clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

7. Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure: Request deletion of your data where there is no legitimate reason for us to continue processing it.
• Right to restriction: Request that we restrict processing of your data.
• Right to object: Object to processing based on legitimate interests.
• Right to data portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@lm-flooring.ie. We will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

9. Third-Party Services

Our website may use third-party services including Google Maps (for location display). These services have their own privacy policies and may collect data independently. We are not responsible for the privacy practices of third-party services.

10. Complaints

If you have a concern about how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority:

• Website: www.dataprotection.ie
• Phone: +353 57 868 4800

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.